Introduction
Swish Sports LLC (“Swish,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using the Swish mobile application, SwishTournaments.com, and related services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices available to you regarding your information.
By creating an account or using the Services, you consent to the practices described in this Privacy Policy.
Information We Collect
Account Information
When you create an account, register for an event, or otherwise use our Services, we may collect:
- Full name
- Email address
- Phone number
- Username
- Profile photo (optional)
Location Information
We may collect:
- City
- State or Province
- Country
This information helps us connect users with nearby clubs, tournaments, leagues, games, and other opportunities.
Activity Information
We may collect information relating to your use of the Services, including:
- Events joined
- Tournaments entered
- Leagues entered
- Groups joined
- Messages sent through the platform
- Match results and rankings
- User-generated content
- App and website usage activity
Device and Technical Information
We may automatically collect certain information, including:
- IP address
- Device type
- Operating system
- Browser type
- App version
- Mobile device identifiers
- Diagnostic and performance information
Payment Information
Payments made through the Services may be processed by third-party payment processors. Swish does not store full credit card numbers on its servers.
How We Use Your Information
We may use your information to:
- Create and manage your account
- Verify your identity
- Authenticate logins and account access
- Facilitate participation in tournaments, leagues, clubs, and recreational games
- Process registrations and payments
- Connect users with clubs, events, and other users
- Provide customer support
- Improve and develop our Services
- Analyze usage trends and platform performance
- Prevent fraud, abuse, and unauthorized activity
- Communicate important account information
- Comply with legal obligations
We do not sell your personal information.
Visibility of Information
Certain profile information may be visible to other users of the Services, including:
- Name
- Username
- Profile picture
- Rankings and match history where applicable
Your email address and phone number are not publicly displayed to other users.
Your city, state, and country may be used to recommend local opportunities but are not displayed as contact information.
Email Communications
By creating an account, you consent to receive emails related to:
- Account activity
- Tournament registrations
- League participation
- Event confirmations
- Product updates
- Service announcements
You may also receive promotional emails regarding Swish products, services, events, and partner opportunities.
You may opt out of promotional emails at any time using the unsubscribe link included in those communications.
Transactional emails necessary to provide the Services may continue even if you opt out of promotional communications.
SMS Communications
Swish primarily uses SMS messages for transactional purposes, including:
- Verification codes
- Security notifications
- Registration confirmations
- Tournament updates
- Event reminders
- Important account communications
Swish does not send promotional or marketing text messages unless you expressly opt in.
Users who choose to receive tournament, league, club, or event alerts by SMS may receive promotional text messages regarding opportunities near their location.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
You may opt out of marketing SMS messages at any time by replying STOP or by following the instructions provided in the message.
Message and data rates may apply.
Location Services
If you grant permission through your device, Swish may collect precise location information to help you discover nearby clubs, tournaments, leagues, games, and events.
Location sharing is optional and may be disabled through your device settings at any time.
Cookies and Analytics
We and our service providers may use cookies, pixels, analytics tools, and similar technologies to:
- Operate and improve our Services
- Measure usage and performance
- Understand user behavior
- Diagnose technical issues
- Evaluate marketing effectiveness
These technologies may collect information such as IP address, browser information, device information, pages visited, and interactions with our Services.
You may control cookies through your browser settings, though certain features of the Services may not function properly if cookies are disabled.
Sharing of Information
We do not sell, rent, or trade personal information to third parties for monetary compensation.
We may share information with trusted service providers that help us operate the Services, including providers of:
- Cloud hosting and infrastructure
- Data storage
- Authentication services
- Payment processing
- Email delivery
- SMS delivery
- Customer support
- Analytics and performance monitoring
Examples of such providers may include Firebase, Google Cloud, Stripe, Customer.io, Twilio, and similar service providers used to operate the Services.
These providers may access personal information solely as necessary to perform services on our behalf.
We may also disclose information:
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To enforce our agreements and policies
- To protect the rights, safety, and security of users or the public
- To investigate fraud, abuse, or security incidents
- In connection with a merger, acquisition, financing, restructuring, or sale of business assets
International Users
Swish serves users in multiple countries.
Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
By using the Services, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.
Rights of European Economic Area (EEA), United Kingdom, and Similar Jurisdictions
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to certain processing activities
- Receive a copy of your information in a portable format
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information provided below.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including rights to:
- Know what personal information is collected
- Request deletion of personal information
- Request correction of inaccurate information
- Access categories of information collected and disclosed
Swish does not sell personal information.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide the Services
- Maintain account records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
When information is no longer required, we may delete, anonymize, or aggregate it.
Children’s Privacy
The Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the “Last Updated” date and may provide additional notice through the Services.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
theteam@swishsportsapp.com
Swish Sports LLC
3214 North University Ave #202
Provo, UT 84604
United States